SwiftySports Responsible Gaming

Our Commitment to Safer Gambling

Our Swifty Sports platform is designed to put you first. We know that for the vast majority of our customers, betting on football, horse racing, or spinning the reels on titles like Big Bass Splash is simply entertainment. But we also recognise that gambling can become a problem for a small number of people, and we're committed to identifying and supporting those customers before issues escalate. That's why our SwiftySports team monitors account activity, offers self-help tools, and works closely with recognised support organisations.

We want every visit to Swifty Sports Casino to be a positive one. You should never feel pressured to deposit more than you can afford, chase losses, or spend more time playing than you intended. Our tools exist precisely to help you avoid these situations, and our support team is always ready to talk if you have concerns about your own play or someone else's.

Tools We Provide to Help You Stay in Control

Our approach to safer gambling means giving you practical, easy-to-use controls rather than vague promises. Here at SwiftySports, you'll find the following options available directly through your account:

• Deposit limits - set daily, weekly, or monthly caps on how much you can add to your account
• Time-out periods - take a short break from our platform, from 24 hours up to several weeks
• Self-exclusion - close your account for a longer period, from six months up to five years, through GAMSTOP and directly with us
• Reality checks - receive reminders during play about how long you've been active
• Loss limits - restrict the amount you're willing to lose over a set timeframe
• Account closure - permanently close your SwiftySports account whenever you choose

These tools are free, straightforward to activate, and available any time you feel you need them. We at Swifty Sports don't make it difficult to set limits or step away - the process is quick, and our customer support team can guide you through it if needed. If you're new here, getting started with a Swifty Sports login also means getting access to all these controls from day one.

GAMSTOP Integration

We are fully integrated with GAMSTOP, the UK's national self-exclusion scheme. If you register with GAMSTOP, you will be blocked from accessing Swifty Sports and all other UK-licensed gambling sites for the period you select. Our Irish customers also benefit from equivalent self-exclusion protections under our Irish license. We encourage anyone who feels their gambling is becoming a concern to use this scheme without hesitation.

VIBAS and GamCare Partnership

As a participant in VIBAS (the Independent Betting Adjudication Service) and a partner of GamCare, our Swifty Sports team ensures that disputes and player welfare concerns are handled fairly and with access to independent support. GamCare offers free, confidential advice, information, and support for anyone affected by problem gambling - whether that's you or someone close to you.

Recognising the Signs of Problem Gambling

We want you to feel confident about identifying early warning signs, both in your own behaviour and in that of friends or family. Some signs to watch for include:

• Spending more time or money gambling than you originally planned
• Chasing losses by increasing your stakes
• Borrowing money or using funds meant for essentials to gamble
• Feeling anxious, irritable, or preoccupied when not gambling
• Neglecting work, relationships, or responsibilities because of gambling
• Hiding gambling activity from family or friends

If any of this sounds familiar, we encourage you to reach out to our SwiftySports support team or one of the independent organisations listed below. There's no shame in asking for help, and taking action early makes a real difference.

Age Verification and Protecting Minors

Gambling with Swifty Sports is strictly limited to customers aged 18 and over. We carry out identity and age verification checks as part of our KYC process, in line with both Irish and UK regulatory requirements. We strongly encourage parents and guardians to use parental control software on shared devices to prevent underage access to our Apps, website, or any gambling platform. Our Swifty Sports team takes underage gambling extremely seriously, and any account found to belong to a minor will be closed immediately and any funds returned appropriately.

Keeping Your Gambling Affordable

We want gambling with us to remain an affordable form of entertainment, never a financial burden. Our KYC process includes monitoring for spending patterns - for example, deposits totalling €5,000 or more over a rolling 180-day period will trigger extended verification checks under our terms. This isn't just a regulatory formality; it's part of how we at Swifty Sports keep an eye on whether your play remains sustainable and within your means.

We'd always recommend only gambling with money you can afford to lose, setting a budget before you start playing or betting, and never viewing gambling as a way to make money or solve financial difficulties. Our deposit limit tools make it simple to stick to a budget you're comfortable with. If you'd like to understand how promotional offers fit into a responsible budget, take a look at our Swifty Sports bonus page.

Where to Find Independent Support

If you or someone you know needs help managing gambling, the following organisations offer free, confidential support:

Our Swifty Sports support team can also point you toward these services directly - just reach out and we'll help you find the right resource.

How Our Support Team Can Help

Whether you want to set a deposit limit, ask about self-exclusion, or simply talk through a concern, our team at SwiftySports is here for you. You can reach us through:

• Live Chat - available through the in-app "rollUp" widget (login required)
• Email - support@swiftysports.com for general enquiries
• In-built feedback section within our Apps
• Self-service FAQ and responsible gambling resources on our website

We aim to respond to general enquiries within 72 hours, though time-sensitive matters - including account suspensions and responsible gambling requests - are prioritised by our Swifty Sports team.